This process was so painless, I’m so glad that I chose to do it on the phone. We were planning on going to gym last night but after my husband said he didn’t want to, I decided that I would cancel my membership today.
The contact centre agent was very helpful, informing me that the cancellation fee is 40% of the remainder of my contract (8 months), which came to a very reasonable ~R600. I have until end June to visit the gym if I wish (I don’t).
Now I can return to my previous workout strategy. Conveniently, Makro is having a health equipment sale, so tonight after we pick up a home gym for the SO, he’ll be able to cancel his membership as well.